Well, that is unfortunate. Any idea if I-No simply got swapped with Faust or if I-No's system voice does not even exist for NA?
I also tried using NA PSN's live support:
David: Hello, My name is David how may I assist you today?
You: Hi, just ran into an issue with one of the DLC contents for Guilty Gear Xrd
You: The game just got released today, and it seems that other people are having the same issue
You: One of the "system voices" in which you can purchase is providing the incorrect voice
David: I'm really sorry to read that, I'll be more than happy to help you with this.
David: Could you please provide me with the following:
- First/Last Name
- Online ID (username)
- Sign In ID (email address)
You:xxxxxxx | xxxxxxx |xxxxxxxxxxxxxxxxxxx
David: Thank you xxxxxxx. One moment while I access your account.
David: Could you please tell me why this is not the voice that should be provided to you?
You: well
You: when you install the system voice
You: instead of providing I-No's voice it gives faust's
David: I see.
David: In this case my best advise for you is to contact the developers of the game in order to see if they could provide you with a solution for this.