I already contacted eightarc/qanba about it, but I thought I should mention it here since googling my issue gives me squat:
I just got http://www.eightarc.com/qanba-q4-ice-red/ in the mail today, and when I tried to use it, the joystick doesn't work. I can't navigate menus, and I can't move around in game despite the fact that the face buttons all work perfectly. Any ideas on what might be causing this?